Are you a recent Matric graduate ready to begin your career in the insurance industry? The Sasria Claims Learnership Programme 2026 offers a valuable 12-month opportunity for learners to gain real-world experience in short-term insurance claims. Based in Sandton, Gauteng, South Africa, this programme is designed to develop practical skills in claims processing, assessment, negotiation, and customer engagement.
This learnership is ideal for young South Africans seeking workplace exposure, structured training, and a strong foundation for future careers in insurance, risk management, and financial services.
What Is the Sasria Claims Learnership Programme?
The Sasria Claims Learnership Programme 2026 is a full-time, 12-month learnership within the Insurance Operations – Claims Department. Learners will be trained to manage and process claims within delegated authority, ensuring compliance with Sasria policy and short-term insurance regulations.
This structured programme combines on-the-job experience with formal training, empowering learners to develop professional competencies while contributing to business operations.
Key Programme Details
- Programme Name: Sasria Claims Learnership Programme 2026
- Reference Number: SAS260211-2
- Job Type: Learnership (12 Months)
- Department: Claims
- Division: Insurance Operations
What You Will Learn
The Sasria Claims Learnership Programme prepares learners to:
- Register and process claims accurately
- Validate claims and supporting documentation
- Assess liability and determine appropriate settlement value
- Negotiate claim settlements with brokers and agents
- Provide excellent customer service
- Maintain compliance with short-term insurance regulations
- Use claims management systems and update documentation professionally
- Collaborate with underwriting and other internal teams
Duties and Responsibilities
1. Claims Administration and Processing
Learners will:
- Perform administrative functions such as claim registration and payment loading
- Examine and validate new claims and related submissions
- Ensure claims are aligned with Sasria policy cover
- Maintain document diaries in the claims management system
- Update reserves in line with reserving policy
- Follow up on outstanding proof of quantum
- Exercise sound judgement when analysing claim exposure
- Approve claims within delegated authority after verification
- Escalate complex cases to supervisors
- Record detailed claim updates in the system
- Communicate effectively with customers about claim status
2. Agency and Broker Engagement
Learners will:
- Liaise with agent companies and brokers regarding claim progress
- Negotiate claim settlements within delegated authority
- Keep stakeholders informed about claim developments
3. Ad Hoc Support
Learners will perform reasonable tasks as assigned by the line manager to support workflow and team objectives.
Minimum requirements
The ideal candidate for this learnership is:
- A recent Matric graduate
- Unemployed and ready to work in a structured environment
- Detail-oriented with strong communication skills
- Eager to learn and grow within the insurance industry
- Able to work professionally with internal and external stakeholders
No prior experience is required, making this an excellent opportunity for entry-level applicants.
How to apply
Apply here online for Sasria Claims Learnership Programme 2026
Closing Date: 24 February 2026
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