ASSISTANT DIRECTOR: BUSINESS PROCESS AND QUALITYIMPROVEMENT REF NO: HR5/1/2/3/77

SALARY : R382 245 per annum
CENTRE : Compensation Fund, Pretoria
CLOSING DATE : two September 2022 at 16:00

REQUIREMENTS: Three-year tertiary qualification in Engineering or Science consisting of Quality
Management/ Operations Management/ Industrial Engineering/ Production Management. four years’ practical trip in Business Process Management and Quality Management systems. Knowledge: Industrial
engineering practices. Continuous enchancment tools. LEAN methodology.Quality Management. Business Process Re-engineering. Continuous improvement techniques. Compensation Fund regulations, insurance policies and procedures. Relevant stakeholders. Customer Services (Batho Pele Principles). Technical Knowledge. The industrial classification system.Customer Service (Batho Pele Principles). Technical Knowledge. The industrial classification system. ISO9001. Project Management. Risk Management and Fund Governance. External Environmental Awareness.Legislative Requirements: COIDA. Public Service Regulations. Public Service Act. Occupational Health and Safety Act (OHS). Public Finance Management
Act (PFMA) and National Treasury Regulations. Promotion of Access to Information Act. Constitution Act 108 of 1996 (amended). Public Service Operations Management Framework. Skills: Business writing skills. Decision making. Communication and Information Management. Customer Focus and Responsiveness. People and Performance Management. People Management. Inter-personal. Problem solving. Project or programme management. Team Leadership. Change Management.

DUTIES: Coordinate commercial enterprise system evaluation and initiative methods in the Fund.
Develop Standard Operating Procedures (SOP) for the Fund. Implement quality administration approach and sketch for the Fund. Develop provider delivery model and carrier requirements for the Fund.

ENQUIRIES : Ms N Stuurman Tel No: 060 995 9540

APPLICATIONS: Chief Director: Corporate Services: P O Box 955, Pretoria, 0001 or hand deliver at 167 Thabo Sehume & Madiba Street, Delta Heights Building 6 th HRM.

FOR ATTENTION : Sub-directorate: Human Resources Planning Practices and Administration, Compensation

NOTE : Coloureds, Indians Whites and Persons with disabilities are motivated to apply.