doppio zero Shop Assistant/Waiter Jobs 2026

Are you looking for doppio zero Shop Assistant/Waiter Jobs 2026? doppio zero is seeking enthusiastic, customer-focused individuals to join its restaurant team as Shop Assistants/Waiters. This opportunity is ideal for people who enjoy working with customers, providing outstanding service, and thriving in a fast-paced restaurant environment.

Whether you have previous retail or restaurant experience or are looking to build a career in hospitality, this role offers valuable workplace experience in one of South Africa’s well-known restaurant brands.

About doppio zero

doppio zero is a popular South African restaurant brand known for its artisan bakery products, quality meals, specialty coffees, and welcoming dining experience. The restaurant prides itself on delivering exceptional customer service while maintaining high standards of food quality and hospitality.

Working at doppio zero provides employees with opportunities to develop customer service, retail, and hospitality skills that can support long-term career growth.

Job Overview

• Position: Shop Assistant / Waiter
• Industry: Restaurants (Casual & Fine Dining)
• Job Type: Retail & Hospitality
• Location: Various locations across South Africa
• Application Method: Online

Job Description

As a Shop Assistant/Waiter, you will be responsible for delivering excellent customer service while supporting the daily operations of the restaurant’s deli, bakery, and front-of-house areas.

Your duties include serving customers, processing payments, handling food and beverage orders, maintaining clean displays, and ensuring every customer enjoys a positive dining experience.

Key Responsibilities

Successful candidates will be expected to:

• Welcome customers with a friendly and professional attitude.
• Recommend menu items, daily specials, and promotions.
• Deliver excellent customer service at all times.
• Handle customer complaints and refer serious concerns to management.
• Operate the cash register and point-of-sale (POS) system.
• Process cash, debit card, and credit card payments accurately.
• Balance the cash register and complete cash counts.
• Bag, wrap, or package customer purchases.
• Receive, verify, and unpack incoming stock.
• Assist customers with orders both over the counter and by telephone.
• Prepare and serve beverages such as coffee and soft drinks.
• Maintain a clean, organised, and welcoming front-of-house area.
• Follow company policies, operational procedures, and hygiene standards.
• Work closely with supervisors and colleagues to ensure smooth daily operations.

Minimum Requirements

Applicants should:

• Be able to communicate effectively in English.
• Live within 20 km of the workplace.
• Have good customer service and communication skills.
• Be willing to work flexible shifts, including weekends and public holidays.
• Be comfortable working in a fast-paced restaurant environment.

Preferred Requirements

Although not compulsory, preference may be given to candidates who:

• Are South African citizens.
• Are between 18 and 65 years old.
• Have previous experience using a cash register or POS system.
• Have retail, hospitality, restaurant, or cashier experience.

Skills and Qualities

The ideal candidate should possess:

• Excellent customer service skills
• Strong communication skills
• Friendly and positive attitude
• Cash handling accuracy
• Basic computer literacy
• Teamwork abilities
• Attention to detail
• Time management skills
• Ability to multitask under pressure
• Problem-solving skills

Why Join doppio zero?

Working at doppio zero offers an opportunity to:

• Gain valuable restaurant and retail experience.
• Improve customer service and communication skills.
• Learn food and beverage service standards.
• Develop cash handling and POS experience.
• Work in a supportive and professional team environment.
• Build a long-term career within the hospitality industry.

Application Process

Applicants may be required to complete a Potential Work Performance Assessment Battery as part of the recruitment process.

During the application, you may also be asked questions such as:

• Which area do you currently live in?
• Have you worked with a cash register or POS system before?
• How would you assist customers in person and over the phone?
• How do you handle customer complaints professionally?
• How do you prioritise tasks during busy periods?
• What steps do you take to ensure customer orders are accurate?
• Can you process cash, debit card, and credit card payments correctly?

Answer these questions honestly and provide examples from previous work, school, volunteering, or everyday experiences where possible.

Tips for a Successful Application

To improve your chances of being shortlisted:

• Ensure your CV is updated with your latest information.
• Highlight any retail, cashier, waiter, or hospitality experience.
• Demonstrate strong customer service skills.
• Mention any experience using POS systems or handling cash.
• Be prepared to work flexible hours, including weekends and holidays.
• Complete all assessment questions carefully.

How to Apply

Apply here online for doppio zero Shop Assistant/Waiter Jobs 2026

Closing date: Not specified