{"id":1644,"date":"2026-04-20T14:00:03","date_gmt":"2026-04-20T14:00:03","guid":{"rendered":"https:\/\/studentcareer.co.za\/?p=1644"},"modified":"2026-04-19T12:18:11","modified_gmt":"2026-04-19T12:18:11","slug":"momentum-contact-centre-learnership-programme-2026","status":"publish","type":"post","link":"https:\/\/studentcareer.co.za\/?p=1644","title":{"rendered":"Momentum Contact Centre Learnership Programme 2026"},"content":{"rendered":"<p data-start=\"92\" data-end=\"363\">If you are an unemployed young South African looking to build a career in the healthcare or insurance industry, the Momentum Contact Centre Learnership Programme 2026 offers a valuable opportunity to gain both theoretical knowledge and practical workplace experience.<\/p>\n<p data-start=\"365\" data-end=\"518\">This 12-month learnership is designed to prepare you for a career as a Health Care Benefits Advisor, with a recognised qualification upon completion.<\/p>\n<hr data-start=\"520\" data-end=\"523\" \/>\n<h3 data-section-id=\"dec7gc\" data-start=\"525\" data-end=\"549\">About Momentum Group<\/h3>\n<p data-start=\"551\" data-end=\"848\"><span class=\"hover:entity-accent entity-underline inline cursor-pointer align-baseline\"><span class=\"whitespace-normal\">Momentum Group<\/span><\/span> is a leading financial services provider offering products in healthcare, insurance, investments, and employee benefits. Through its division Momentum Health, the company supports individuals and businesses in achieving their financial and wellness goals.<\/p>\n<hr data-start=\"850\" data-end=\"853\" \/>\n<h3 data-section-id=\"1jdo4qs\" data-start=\"855\" data-end=\"879\">Learnership Overview<\/h3>\n<ul data-start=\"881\" data-end=\"1258\">\n<li data-section-id=\"35kuci\" data-start=\"881\" data-end=\"931\"><strong data-start=\"883\" data-end=\"897\">Programme:<\/strong> Contact Centre Learnership 2026<\/li>\n<li data-section-id=\"rqb6x3\" data-start=\"932\" data-end=\"969\"><strong data-start=\"934\" data-end=\"955\">Reference Number:<\/strong> MMH260409-1<\/li>\n<li data-section-id=\"x4furh\" data-start=\"1057\" data-end=\"1113\"><strong data-start=\"1059\" data-end=\"1072\">Duration:<\/strong> 12 Months (01 June 2026 \u2013 31 May 2027)<\/li>\n<li data-section-id=\"19fn1sp\" data-start=\"1114\" data-end=\"1222\"><strong data-start=\"1116\" data-end=\"1134\">Qualification:<\/strong> Occupational Certificate \u2013 Health Care Benefits Advisor (NQF Level 5, SAQA ID 105030)<\/li>\n<\/ul>\n<h3 data-section-id=\"vav7tv\" data-start=\"1265\" data-end=\"1300\">What Is This Learnership About?<\/h3>\n<p data-start=\"1302\" data-end=\"1326\">This programme combines:<\/p>\n<ul data-start=\"1328\" data-end=\"1457\">\n<li data-section-id=\"8gbl43\" data-start=\"1328\" data-end=\"1368\">Classroom-based theoretical learning<\/li>\n<li data-section-id=\"1kqruh0\" data-start=\"1369\" data-end=\"1402\">Practical on-the-job training<\/li>\n<li data-section-id=\"179s9i1\" data-start=\"1403\" data-end=\"1457\">Workplace exposure in a contact centre environment<\/li>\n<\/ul>\n<p data-start=\"1459\" data-end=\"1507\">Learners will gain the skills needed to work in:<\/p>\n<ul data-start=\"1509\" data-end=\"1624\">\n<li data-section-id=\"c11sdd\" data-start=\"1509\" data-end=\"1539\">Medical aid administration<\/li>\n<li data-section-id=\"1nb60k1\" data-start=\"1540\" data-end=\"1560\">Customer service<\/li>\n<li data-section-id=\"1mlh6mg\" data-start=\"1561\" data-end=\"1593\">Healthcare benefits advisory<\/li>\n<li data-section-id=\"82zudv\" data-start=\"1594\" data-end=\"1624\">Insurance support services<\/li>\n<\/ul>\n<hr data-start=\"2437\" data-end=\"2440\" \/>\n<h3 data-section-id=\"bykqlh\" data-start=\"2442\" data-end=\"2465\">What You Will Learn<\/h3>\n<p data-start=\"2467\" data-end=\"2503\">During the programme, learners will:<\/p>\n<ul data-start=\"2505\" data-end=\"2755\">\n<li data-section-id=\"jnt0uk\" data-start=\"2505\" data-end=\"2553\">Understand healthcare and insurance products<\/li>\n<li data-section-id=\"1ghy754\" data-start=\"2554\" data-end=\"2609\">Learn customer service and client engagement skills<\/li>\n<li data-section-id=\"9biidx\" data-start=\"2610\" data-end=\"2664\">Develop knowledge of company systems and processes<\/li>\n<li data-section-id=\"nm1ld6\" data-start=\"2665\" data-end=\"2711\">Gain experience in handling client queries<\/li>\n<li data-section-id=\"n13x93\" data-start=\"2712\" data-end=\"2755\">Build professional communication skills<\/li>\n<\/ul>\n<hr data-start=\"2757\" data-end=\"2760\" \/>\n<h3 data-section-id=\"164ueu3\" data-start=\"2762\" data-end=\"2786\">Key Responsibilities<\/h3>\n<p data-start=\"2788\" data-end=\"2817\">Learners will be expected to:<\/p>\n<ul data-start=\"2819\" data-end=\"3083\">\n<li data-section-id=\"xkttj0\" data-start=\"2819\" data-end=\"2871\">Participate in training and complete assessments<\/li>\n<li data-section-id=\"m6siom\" data-start=\"2872\" data-end=\"2920\">Maintain a logbook and portfolio of evidence<\/li>\n<li data-section-id=\"f4gq3x\" data-start=\"2921\" data-end=\"2957\">Deliver excellent client service<\/li>\n<li data-section-id=\"1xcfm4y\" data-start=\"2958\" data-end=\"2997\">Handle customer queries effectively<\/li>\n<li data-section-id=\"1kdrv3h\" data-start=\"2998\" data-end=\"3040\">Follow company policies and procedures<\/li>\n<li data-section-id=\"1bxj9kt\" data-start=\"3041\" data-end=\"3083\">Work collaboratively with team members<\/li>\n<\/ul>\n<hr data-start=\"3085\" data-end=\"3088\" \/>\n<h3 data-section-id=\"1ydoz2w\" data-start=\"3090\" data-end=\"3117\">Skills and Competencies<\/h3>\n<p data-start=\"3119\" data-end=\"3160\">Successful candidates should demonstrate:<\/p>\n<ul data-start=\"3162\" data-end=\"3379\">\n<li data-section-id=\"1o55tix\" data-start=\"3162\" data-end=\"3193\">Strong communication skills<\/li>\n<li data-section-id=\"11eu1pw\" data-start=\"3194\" data-end=\"3217\">Attention to detail<\/li>\n<li data-section-id=\"1xoptca\" data-start=\"3218\" data-end=\"3245\">Problem-solving ability<\/li>\n<li data-section-id=\"19y505c\" data-start=\"3246\" data-end=\"3274\">Customer-focused mindset<\/li>\n<li data-section-id=\"1q777y5\" data-start=\"3275\" data-end=\"3309\">Ability to work under pressure<\/li>\n<li data-section-id=\"1b6x6z4\" data-start=\"3310\" data-end=\"3340\">Teamwork and collaboration<\/li>\n<li data-section-id=\"184lcjm\" data-start=\"3341\" data-end=\"3379\">Self-management and accountability<\/li>\n<\/ul>\n<hr data-start=\"3381\" data-end=\"3384\" \/>\n<h3 data-section-id=\"1qs6lqo\" data-start=\"3386\" data-end=\"3408\">What You Will Gain<\/h3>\n<p data-start=\"3410\" data-end=\"3434\">This learnership offers:<\/p>\n<ul data-start=\"3436\" data-end=\"3700\">\n<li data-section-id=\"q1jeww\" data-start=\"3436\" data-end=\"3489\">A nationally recognised NQF Level 5 qualification<\/li>\n<li data-section-id=\"14bo271\" data-start=\"3490\" data-end=\"3546\">Practical experience in a contact centre environment<\/li>\n<li data-section-id=\"s19jn9\" data-start=\"3547\" data-end=\"3601\">Exposure to the medical aid and insurance industry<\/li>\n<li data-section-id=\"1vrw1v4\" data-start=\"3602\" data-end=\"3649\">Improved employability and career prospects<\/li>\n<li data-section-id=\"9v3om\" data-start=\"3650\" data-end=\"3700\">Valuable workplace and customer service skills<\/li>\n<\/ul>\n<hr data-start=\"3702\" data-end=\"3705\" \/>\n<h3 data-section-id=\"irrzi4\" data-start=\"1631\" data-end=\"1655\">Minimum Requirements<\/h3>\n<p data-start=\"1657\" data-end=\"1744\">To qualify for the Momentum Contact Centre Learnership Programme 2026, applicants must:<\/p>\n<ul data-start=\"1746\" data-end=\"2132\">\n<li data-section-id=\"f6mjph\" data-start=\"1746\" data-end=\"1772\">Have Grade 12 (Matric)<\/li>\n<li data-section-id=\"zjg1ec\" data-start=\"1773\" data-end=\"1845\">Mathematics (minimum 40%)\u00a0<strong data-start=\"1801\" data-end=\"1807\">or<\/strong>\u00a0Mathematical Literacy (minimum 60%)<\/li>\n<li data-section-id=\"14c2c3e\" data-start=\"1846\" data-end=\"1906\">English and another South African language (minimum 50%)<\/li>\n<li data-section-id=\"d44ro7\" data-start=\"1907\" data-end=\"1924\">Be unemployed<\/li>\n<li data-section-id=\"1l7yx5r\" data-start=\"1925\" data-end=\"1960\">Be aged between 18 and 30 years<\/li>\n<li data-section-id=\"1c07zyl\" data-start=\"1961\" data-end=\"1991\">Be a South African citizen<\/li>\n<li data-section-id=\"sq6fn\" data-start=\"1992\" data-end=\"2036\">Live within 30km of the Bellville office<\/li>\n<li data-section-id=\"1c9tmib\" data-start=\"2037\" data-end=\"2077\">Not be studying during the programme<\/li>\n<li data-section-id=\"1v6b018\" data-start=\"2078\" data-end=\"2132\">Not have completed the same learnership previously<\/li>\n<\/ul>\n<hr data-start=\"2134\" data-end=\"2137\" \/>\n<h3 data-section-id=\"13gjqpf\" data-start=\"2139\" data-end=\"2166\">Additional Requirements<\/h3>\n<p data-start=\"2168\" data-end=\"2189\">Applicants must also:<\/p>\n<ul data-start=\"2191\" data-end=\"2367\">\n<li data-section-id=\"vg4uhk\" data-start=\"2191\" data-end=\"2240\">Be available from 01 June 2026 to 31 May 2027<\/li>\n<li data-section-id=\"1jge07j\" data-start=\"2241\" data-end=\"2284\">Be able to travel to work independently<\/li>\n<li data-section-id=\"1cfsq2t\" data-start=\"2285\" data-end=\"2367\">Submit certified copies of ID and Matric certificate (not older than 3 months)<\/li>\n<\/ul>\n<p data-start=\"2369\" data-end=\"2435\"><strong data-start=\"2369\" data-end=\"2378\">Note:<\/strong>\u00a0People living with disabilities are encouraged to apply.<\/p>\n<hr data-start=\"3974\" data-end=\"3977\" \/>\n<h3 data-section-id=\"1outa9m\" data-start=\"3979\" data-end=\"4050\">How to Apply for Momentum Contact Centre Learnership Programme 2026<\/h3>\n<p data-start=\"4052\" data-end=\"4061\"><a href=\"https:\/\/momentumgroupltd.erecruit.co\/candidateapp\/Jobs\/View\/MMH260409-1\" target=\"_blank\" rel=\"noopener\">Apply here online for Momentum Contact Centre Learnership Programme 2026<\/a><\/p>\n<p>Closing date: 23 April 2026<\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>If you are an unemployed young South African looking to build a career in the healthcare or insurance industry, the Momentum Contact Centre Learnership Programme 2026 offers a valuable opportunity to gain both theoretical knowledge and practical workplace experience. This <a class=\"more-link\" href=\"https:\/\/studentcareer.co.za\/?p=1644\">Continue reading <span class=\"screen-reader-text\">  Momentum Contact Centre Learnership Programme 2026<\/span><span class=\"meta-nav\">&rarr;<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":940,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[39],"tags":[],"class_list":["post-1644","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-learnerships"],"_links":{"self":[{"href":"https:\/\/studentcareer.co.za\/index.php?rest_route=\/wp\/v2\/posts\/1644","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/studentcareer.co.za\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/studentcareer.co.za\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/studentcareer.co.za\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/studentcareer.co.za\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=1644"}],"version-history":[{"count":1,"href":"https:\/\/studentcareer.co.za\/index.php?rest_route=\/wp\/v2\/posts\/1644\/revisions"}],"predecessor-version":[{"id":1645,"href":"https:\/\/studentcareer.co.za\/index.php?rest_route=\/wp\/v2\/posts\/1644\/revisions\/1645"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/studentcareer.co.za\/index.php?rest_route=\/wp\/v2\/media\/940"}],"wp:attachment":[{"href":"https:\/\/studentcareer.co.za\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=1644"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/studentcareer.co.za\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=1644"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/studentcareer.co.za\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=1644"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}