OUTsurance OSS Hastings Learnership 2026 (18 Months) | Earn a R9,000 Monthly Stipend

Are you an unemployed young South African looking to start a career in the insurance and financial services industry? The OUTsurance OSS Hastings Learnership 2026 offers an exciting 18-month opportunity to gain valuable workplace experience, industry training, and practical call centre skills while earning a monthly stipend of R9,000.

This learnership is designed for ambitious youth who want to develop professional skills and build a long-term career in customer service, insurance, and financial services.

About the OUTsurance OSS Hastings Learnership 2026

OUTsurance has been a leading force in the South African insurance industry for more than 28 years. Known for innovation, customer service excellence, and employee development, the company continues to invest in developing young talent through structured learnership programmes.

The OSS Hastings Learnership is a work-based learning programme that combines practical workplace experience with formal training, helping participants gain valuable skills that can improve their future employment opportunities.

What is the OUTsurance Learnership Programme?

The learnership provides unemployed youth with an opportunity to gain practical workplace experience in a professional call centre environment.

Successful applicants will enter into a learnership agreement rather than an employment contract and will participate in structured training while working within the business.

The programme is ideal for individuals who:

• Have a passion for customer service
• Want to work in a call centre environment
• Are interested in the insurance industry
• Want to gain practical workplace experience
• Are looking to improve their employability

Benefits of the OUTsurance Learnership

Participants will enjoy several valuable benefits, including:

• Monthly stipend of R9,000
• 18 months of workplace experience
• Industry-recognised training
• Exposure to the insurance and financial services sector
• Professional development opportunities
• Practical customer service experience
• Improved employment prospects
• Opportunity to build valuable workplace skills

Working Hours and Shift Requirements

Successful learners will work according to a structured roster.

Working Schedule

• Friday to Monday shifts of approximately 9 hours per day
• Saturdays require 8-hour shifts
• Sundays require 5-hour shifts
• Two weekdays off per week
• One dedicated training day each week for qualification-related learning

The specific off days may include:

• Tuesday
• Wednesday
• Thursday

Public Holiday Requirements

Learners may be required to work on South African public holidays if scheduled to do so, except when the holiday coincides with a United Kingdom public holiday as determined by operational requirements.

INSETA Learnership Requirements

To qualify for the INSETA-funded learnership programme, candidates must:

• Be a South African citizen
• Not have previously participated in an INSETA Learnership
• Be between the ages of 18 and 35
• Have been unemployed during the last six months

Skills and Competencies Required

OUTsurance is looking for motivated individuals who can demonstrate the following qualities:

Strong Communication Skills

The ability to communicate clearly and professionally with customers and colleagues.

Interpersonal Skills

Build positive relationships and interact effectively with a diverse range of people.

Initiative

Take ownership of tasks and proactively contribute to team success.

Adaptability

Respond positively to change and thrive in dynamic working environments.

Multitasking Ability

Handle multiple responsibilities efficiently while maintaining service quality.

Stress Management

Remain calm and productive under pressure in a fast-paced call centre environment.

Self-Motivation

Demonstrate a strong desire to learn, improve, and achieve personal goals.

What You Will Learn

During the 18-month programme, learners will gain experience in areas such as:

• Customer service
• Call centre operations
• Professional communication
• Insurance industry fundamentals
• Problem-solving techniques
• Complaint handling
• Data capturing and administration
• Business professionalism
• Time management
• Workplace etiquette

Career Opportunities After the Learnership

Completing the OUTsurance Learnership can open doors to a variety of career opportunities, including:

• Call Centre Agent
• Customer Service Consultant
• Client Services Administrator
• Insurance Consultant
• Contact Centre Representative
• Claims Support Administrator
• Customer Experience Advisor
• Sales Support Consultant
• Financial Services Support Agent

The experience gained can serve as a valuable foundation for future growth within the insurance and financial services sectors.

Why Choose a Career in the Insurance Industry?

South Africa’s insurance and financial services sector remains one of the country’s largest employers. Companies continuously seek talented individuals who possess strong customer service, communication, and problem-solving skills.

A learnership with OUTsurance allows participants to gain practical experience while developing skills that are transferable across multiple industries.

Minimum Requirements

To qualify for the OUTsurance OSS Hastings Learnership 2026, applicants must meet the following criteria:

Educational Requirements

• Matric (Grade 12) qualification
• Computer literacy
• Proficiency in Microsoft Office applications

Employment Requirements

• Must be unemployed
• No previous work experience required

Age Requirements

Applicants must be between:

• 18 and 35 years old

Citizenship Requirements

Applicants must:

• Be South African citizens

How to Apply for the OUTsurance OSS Hastings Learnership 2026

Before applying, ensure you have the following documents ready:

• Updated CV
• Certified copy of South African ID
• Certified Matric Certificate
• Academic records (if applicable)
• Supporting documents required by OUTsurance

Apply here online for OUTsurance OSS Hastings Learnership 2026

Closing date: not specified